Terms & Conditions

LONE STAR LEADERSHIP | TERMS & CONDITIONS

Payment & Enrollment: Full payment is required to secure enrollment in any Lone Star Leadership course. Enrollment is not confirmed until payment has been received and processed.

Refunds & Cancellations: Course fees are non-refundable once the course has begun or course materials and online access have been provided. Requests for cancellation, transfer, or credit before the course begins are subject to approval by Lone Star Leadership.

Course Completion: Students are responsible for completing all required coursework, assignments, examinations, and practical skills within the established course dates. Failure to meet course requirements may result in an incomplete or unsuccessful course completion.

Testing Requirements: Students must comply with all applicable Texas Commission on Fire Protection (TCFP) requirements, including examination eligibility, approved proctoring arrangements, and practical skills evaluations. Completion of a course does not guarantee successful certification or passage of a state examination.

Course Extensions: Requests for additional time must be approved by Lone Star Leadership. Approved extensions may be subject to an additional administrative fee.

Scheduling & Changes: Lone Star Leadership reserves the right to modify course schedules, examination dates, or instructional arrangements when necessary. Students will be notified of significant changes.

Acknowledgment: By submitting payment, the purchaser acknowledges and agrees to these Terms & Conditions and all applicable Lone Star Leadership course policies.