Privacy Policy
Lone Star Leadership
Effective Date: November 10, 2026
1. Introduction
Lone Star Leadership (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of students, customers, and visitors to our website.
This Privacy Policy explains how we collect, use, store, and share personal information in connection with our website, course registration process, online learning platform, and professional fire service training programs.
By using our website or enrolling in our courses, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Lone Star Leadership may collect the following information:
Personal and Contact Information
- Full name
- Email address
- Telephone number
- Fire department or organizational affiliation
- Texas Commission on Fire Protection (TCFP) Personal Identification Number (PIN)
Course Registration and Training Information
- Course enrollment and registration details
- Course participation and progress
- Assignment submissions and examination results
- Skills testing documentation
- Course completion and certification eligibility records
- Communications regarding course requirements
Payment Information
Course payments are processed through Stripe, a third-party payment processing provider.
Students typically register by contacting Lone Star Leadership through email and receive a secure Stripe payment link.
Stripe processes payment card information in accordance with its own privacy and security practices. Lone Star Leadership may receive transaction confirmations, payment status, billing information, and other information necessary to administer course registrations.
Website and Technical Information
When visitors access our website or online learning platform, certain technical information may be collected, including IP addresses, browser types, device information, cookies, and website usage data.
3. How We Use Your Information
Lone Star Leadership uses collected information to:
- Process course registrations and enrollments.
- Provide access to online training and educational materials.
- Communicate course schedules, requirements, and updates.
- Verify student identity and TCFP certification eligibility.
- Administer assignments, examinations, and skills evaluations.
- Maintain student training and completion records.
- Process payments, refunds, and approved course extensions.
- Respond to student questions and provide technical assistance.
- Improve our website, course offerings, and instructional services.
- Fulfill applicable legal, regulatory, and recordkeeping obligations.
4. Sharing of Personal Information
Lone Star Leadership does not sell student personal information.
We may share information when reasonably necessary with:
Texas Commission on Fire Protection (TCFP)
Student information and training records may be submitted to or verified with TCFP to support course administration, examination eligibility, certification requirements, and regulatory compliance.
Payment Processing Providers
Stripe processes payments and maintains related transaction information in accordance with its own policies.
Learning Management Systems
Student information may be processed through Moodle or other educational technology platforms used to deliver courses, manage assignments, and maintain training records.
Authorized Examiners and Proctors
Information necessary for course examinations, skills testing, or verification may be shared with authorized personnel.
Legal and Regulatory Authorities
Information may be disclosed when required by applicable law, regulation, court order, or lawful governmental request.
5. Information Security
Lone Star Leadership takes reasonable administrative and technical precautions designed to protect personal information from unauthorized access, disclosure, alteration, or loss.
Access to student information is limited to individuals who require it for legitimate training, administrative, or compliance purposes.
Although we take reasonable steps to protect information, no electronic storage or transmission method can be guaranteed completely secure.
6. Cookies and Website Technology
Our website and online learning platform may use cookies and similar technologies to support website functionality, user authentication, and performance.
Visitors may adjust browser settings to restrict or disable certain cookies. Doing so may affect the functionality of some website features or learning management services.
Additional information about specific cookies or tracking technologies may be provided through a separate Cookie Policy when applicable.
7. Student Records and Data Retention
Lone Star Leadership retains student registration, training, examination, and completion records for periods necessary to meet applicable TCFP requirements, legal obligations, and legitimate business needs.
Other personal information is retained only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.
When information is no longer required, we take reasonable steps to securely delete, dispose of, or de-identify it.
8. Student Privacy Rights
Individuals may contact Lone Star Leadership to:
- Request access to personal information maintained about them.
- Request corrections to inaccurate contact or registration information.
- Request deletion of eligible personal information.
- Ask questions about how their information is collected or used.
Certain information may need to be retained to comply with TCFP requirements, legal obligations, or legitimate recordkeeping responsibilities.
Requests will be reviewed in accordance with applicable law.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including Stripe, Moodle-related services, and other educational resources.
Lone Star Leadership is not responsible for the privacy practices of independently operated third-party websites.
We encourage visitors to review the privacy policies of those services before providing personal information.
10. Children’s Privacy
Lone Star Leadership provides professional training primarily intended for individuals pursuing fire service education and certification.
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.
If we become aware that personal information has been collected from a child under 13 inappropriately, we will take reasonable steps to address the matter.
11. Changes to This Privacy Policy
Lone Star Leadership reserves the right to update this Privacy Policy to reflect changes in business practices, technology, legal requirements, or regulatory obligations.
Updates will be posted on this page with a revised effective date.
We encourage visitors to periodically review this policy.
12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Lone Star Leadership
Email: registration@lonestarleadership.org
Location: 1161 Fordtran Rd New Ulm, TX, United States